Refund Policy for BoholWebWP.com
Last updated: July 2025
At BoholWebWP.com, we strive to provide high-quality WordPress support, backup, optimization, and security services. Your satisfaction is important to us. Please read our Refund Policy carefully to understand how we handle refunds.
1. Service Eligibility for Refunds
- Refunds are applicable only to service fees paid directly to BoholWebWP.com for the services we provide.
- Refunds are not available for any third-party products, plugins, or hosting fees purchased on your behalf or separately.
2. Requesting a Refund
- To request a refund, please contact us within 14 days of the original payment date.
- Submit your refund request by email to support@boholwebwp.com with your order details and reason for the refund.
- We reserve the right to verify the validity of your claim.
3. Refund Conditions
- Refunds may be granted if:
- The service was not delivered as agreed or described.
- There is a demonstrable issue or failure in the service that we cannot resolve within a reasonable time.
- Refunds will not be issued if:
- The service was used or completed successfully.
- The issue is caused by factors outside our control, such as third-party hosting problems, client-side errors, or delays in providing necessary information.
- You change your mind or no longer need the service after work has begun.
4. Refund Process
- Approved refunds will be processed within 7 business days using the original payment method.
- Depending on your payment provider, it may take additional time for the refund to appear in your account.
5. Cancellation Policy
- You may cancel scheduled services before work begins without penalty.
- Once work has started, cancellation requests will be handled on a case-by-case basis, and refunds may be partial depending on work completed.
6. Contact Us
If you have questions about this Refund Policy or need assistance, please contact us:
BoholWebWP.com
Email: support@boholwebwp.com
Thank you for choosing BoholWebWP.com. We appreciate your trust and look forward to providing you with excellent WordPress services.
